International Delivery Policy

International Order Delivery

We are now offering international delivery to only a few specific countries as follow:


  1. Australia
  2. Philippines
  3. China
  4. Hong Kong
  5. Macau
  6. Taiwan
  7. Japan
  8. Thailand
  9. Singapore


  1. United States
  2. United Kingdom

International orders are delivered via Fedex International Priority Service or Fedex International Economy Service. Total shipping cost and estimated time of delivery may differ according to country. Customs duties and tax are NOT INCLUDED.

About Customs, Duties & Taxes

When ordering from, you're responsible for assuring the product can be lawfully imported to the destination country. Please consult your country's local customs department on the latest import regulations and restrictions.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Export Regulations

We at Octiva Gear will actively comply, monitor and screen any orders that may be prohibited for exportation in accordance to Malaysia's customs law. Should there be any such conflicting order, customer will be notified and the order will be cancelled and reimbursed to the customer in the form of a Credit Gift Voucher of the equivalent value.

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